Monday, March 19, 2012

Revisit: Squeaky Wheel #4

I have over 100 draft posts in my Blogger dashboard and came across this one and decided to resurrect it:  

{Photo Credit}
My squeaky wheel update 4 had been about my experience at Society Coffee. If you don't have time to click over and read the whole thing, essentially, the owner attempted to make-good on a poor review I gave on Yelp and offered me a free meal to come back and try again. I brought Mr. Love Bird with me and he definitely wasn't impressed and in all honesty, although they tried hard they failed miserably. 

Well, I guess I must've been on to something because last fall I came across the news on Harlem Bespoke that Society closed. It's a shame this happened because a little bit of effort and customer service would've gone a long way for that shop.

Mr. Love Bird and I often lament about our customer service experiences and how it really doesn't take much to outshine so many other competitors who fail miserably. 

Farewell Society, and I hope the owner learned from its mistakes and can try again. 

Have any of my readers been squeaky wheels lately? Please share!


1 comment:

  1. That's great you gave honest feedback! I can't say I've been a squeaky wheel as of late!